Canceling flights can be ominous for some travelers, especially for those who are not very familiar with technical things. But, you can make it simple with Vivaaerobus Airlines as it has an uncomplicated and flexible cancellation policy. Stay linked with us to find more.
There might be cases when a passenger has to cancel their scheduled flight tickets due to numerous reasons. Vivaaerobus completely understands such cases and allows cancellations free of charge, on the condition that a refund request is made in less than 24 hours of purchase. To get a clear picture of Vivaaerobus cancellation policy, it is requested to get into the complete article and be acquainted with everything you should know.
Does VivaAerobus have a Cancellation Policy?
Yes! If you are unable to fly on your scheduled departure with Viva, you may cancel your flight tickets and get complete refunds for the same, provided that the flight cancellation request is made within the same day of price ticket buy. You can request money back online, and offline. Now, we suggest you look into the entire article to find additional information regarding the Vivaaerobus flight cancellation policy and process.
Let’s Review the Cancellation Policy for Vivaaerobus!
Are you looking forward to canceling your Viva flight tickets? If that’s the case, you are probably involved in locating the complete cancellation policy to facilitate a trouble-free ticket cancellation technique. Below, we have provided the information regarding the flight cancellation policy of Vivaaerobus Airlines.
- It is completely free to request a refund on Vivaaerobus within the same day of ticket purchase. If you achieve this, there will be no need to pay any cancellation costs.
- If you are making a cancellation request after 24 hours of purchase, you may have to pay the Vivaaerobus flight cancellation costs.
- Viva lets its clients cancel their flight tickets online and offline with no fuss. Or, you can also get assistance from travel agents through visiting the quickairfares website anytime.
- Apart from the cancellations, Viva also lets you alternate the flight dates so you don’t need to cancel the tickets. If you want to do the same, the airline will not charge any flight change costs within a maximum of 30 days. For this, the airline will send you a travel voucher.
Vivaaerobus Cancellation Policy due to illness
Are you unable to catch flight because of medical issue? In such conditions, the airline will issue a flight certificate to the same passenger who was unable to take the flight. It will be useful if you tell the airline on time as you may get full refunds on such occasions. For this, you have to show a few medical proofs while canceling the flights and then apply for a refund on the same.
Vivaaerobus Cancellation Policy for non-refundable fares
If you cancel a non refundable ticket inside 24 hours after purchase, then airline return entire value. Once the time has expired, there will be no chance to get refunds on the same fares.
What is the Vivaaerobus 24-hour Cancellation Policy?
What if you have mistakenly reserved a flight with Viva and now want to cancel it? No concerns as the airline gives you the option to cancel the flight tickets at no cost.
As per Vivaaerobus 24-hour cancellation policy, you will get full refund for cancelling ticket inside 24 hours of purchase and 45 days before departure. The airline does not entertain any cancellation 4 days before flight depart. Also, Vivaaerobus can make changes to its cancellation policy anytime. So, keep that in mind.
Ways to Cancel Flight Tickets on Vivaaerobus Airlines!
As we mentioned, you can cancel your flight tickets either by visiting the Viva official website or by connecting with a travel expert. The instructions for each method have been mentioned below. You only need to follow these steps one by one and make your cancellations with ease. Let’s begin with the Internet method.
Via Visiting the Vivaaerobus Official Website.
- Firstly, go to the Vivaaerobus official website.
- Choose the Manage booking option.
- After that, choose the flight cancellation option.
- Type in your flight reservation number and last name of the passenger.
- If you are permitted to cancel tickets, proceed further and follow the prompts.
- Confirm your flight cancellation.
- Finally, pay the fees if any, and wait to get the confirmation mail.
By calling the Vivaaerobus Customer Service
- The first step is to dial the vivaaerobus customer service number.
- Choose your desired language.
- Follow the IVR menu until the call connects.
- When someone picks up your call, share all your details related to the reservation.
- One of the travel executives will cancel your ticket on your behalf.
- Finally, you need to make the payment.
You can simply use one of these methods discussed above to cancel your flight tickets on Vivaaerobus Airlines. For additional assistance, contact our travel executives at quickairfares whenever you feel free. We provide you real time assistance for your queries.
What is VivaAerobus Flight Cancellation Fee ?
Each traveler must be aware of the Vivaaerobus cancellation fees so that the flight cancellation process can be made without any fuss. Here, we are going to discuss how much the same airline charges to cancel the flight tickets. So stay associated with us to find the same.
- Excitedly, there is no fee when passengers cancel their flight tickets on the same day the ticket is purchased.
- The airline will charge $80 if you cancel flight tickets after twenty four hours of purchase.
- A cancellation fee equal to $110 is payable for ticket cancellation between 4 and one day before Vivaaerobus flight takes off.
If there are still queries related to the Vivaaerobus cancellation fees, you have to contact one of the same airline’s travel agents. The representatives are always working all round the clock to provide immediate travel service to its customers.
What is the Vivaaerobus Airlines Refund Policy?
Go over the following facts in case you are looking for the refund policy of Vivaaerobus Airlines. Here is the complete information.
- The airline gives complete refunds on canceling refundable or non refundable flight ticket inside 24 hours.
- It is confirmed that Vivaaerobus does not entertain any refund once the 24-hour time expires when canceling the non-refundable fares.
- However, you may get a refund for refundable fares even supposing the time has expired via paying a cancellation charge.
- You will get refunds in the original mode of charge to your registered account. Vivaaerobus may also take up to 10 working days to transfer your refund.
- Also, you can claim full refunds when the scheduled Viva flight has been canceled or delayed by more than three hours.
This is all about Vivaaerobus refund policy. Reach out to Vivaaerobus customer service phone number +1 866 FLY VIVA (359 8482) to learn more.
How to Ask a Refund for Vivaaerobus Cancellation?
It is easy to request amount back for revoked flights on Vivaaerobus. Go through the steps below and get refund in your account.
Online Way
- Firstly, Go to the official VivaAerobus website.
- After that, Log in to your account using your credentials.
- Select the ‘Manage My Booking’ option.
- Meanwhile, Provide the details for your canceled booking.
- Access your canceled ticket.
- Visit the bottom of the page to locate the ‘Refund’ option.
- Click on it and complete all necessary information.
- Finally, Submit your refund request.
Offline Way :
- You have to dial the Vivaeerobus customer service number 1 (866) 359-8482.
- Select one of your preferred languages.
- Choose the appropriate option to connect with an agent.
- Provide the necessary information to the VivaAerobus representative.
- At last, you need to request a refund.
By following one of these profitable ways to request refunds on Vivaaerobus canceled flights. The most adaptable way to get refunds is the online method. However, if you choose the offline method, you have to pay additional charges to get assistance from the Vivaaerobus travel agents.
How Much Time Vivaaerobus Airlines Take to Transfer Refunds?
Vivaaerobus usually takes 7-10 business working days to transfer refunds to the passenger’s account. It may take longer if you have made the payment via cheque or cash at the time of canceling reservations. The rest will be based on the method of Vivaaerobus flight cancellation.
Can I Avoid Paying Vivaaerobus Ticket Cancellation Fee?
It is easy to prevent paying flight cancellation fee on Vivaaerobus Airlines. Are you excited to know how it is possible? If yes, check out the following ways related to the same.
Way 1: Book Refundable Fares
The first technique is to go with the refundable fares when making reservations on Vivaaerobus Airlines. Since you will get the whole surety of having full refunds on canceling the refundable fares on the same airline. Also, you don’t want to pay any cancellation charges while canceling the Vivaaerobus refundable fares. However, this choice will rely on your finances. So make decisions accurately.
Way 2: Cancel Vivaaerobus Flight Tickets on the Same Day of Purchase
Do you also want to evade flight cancellation costs on Vivaaerobus Airlines? Then, it is essential to cancel the flight tickets on the same day of purchase. If you do so, the airline will no longer impose any cancellation costs. However, this offer most effectively applies on the tickets purchased through the reputable website of the Vivaaerobus airline.
Way 3: Use Travel rewards
You can also use travel rewards to save yourself from paying the Vivaaerobus cancellation charges. To get a complete guide on the same, visit Quickairfares right away.
Wrapping it up!
We hope that you have received the relevant information regarding Vivaaerobus cancellation policy, process, and fees via this post. At last contact Vivaaerobus customer service number if you want to know more on Vivaaerobus policies.
FAQs
Are Vivaaerobus tickets refundable?
No! You can make infinite different adjustments as much as four hours before your flight, for a charge. If something sudden happens and you are unable to go, you can cancel your reservation and acquire a complete refund on the same day of purchase.
How long does a VivaAerobus ticket last?
Vivaaerobus ticket lasts in ninety days from date of purchase.
Does VivaAerobus provide refunds?
Yes! VivaAerobus offers free cancellations so long as you request them on the same day of purchasing your ticket and at least 7 days earlier than the flight takes off. If you leave out this time period, your price ticket will be non-refundable.
Is VivaAerobus’ customer service available 24 hours a day in the USA?
Do you Need assistance? Then, Call the airline’s live executives between Monday and Sunday, 24/7.
Does VivaAerobus operate 24 hours a day?
You should check with your airline to see which terminal you will be flying from so that you may choose the appropriate Aerobus line. VivaAerobús operates throughout the day. Check the service frequencies in Lines & Schedules section.
How early can I check-in on VivaAerobus?
Domestic Web Check-In starts 72 hours before flight and International 24 hours.
Is VivaAerobus a Mexican airline?
Yes. Vivaaerobus is a Mexican low-cost carrier. Its headquarter is located at Monterrey International Airport in Apodaca, Nuevo Leon.
Does Vivaerobus provide food?
VivaAerobus does not offer free food or drinks on its flights, but customers can order snacks, sandwiches and drinks from the in-flight menu.
How can I get my money back from Vivaaerobus?
Cancel your flight without losing money! If you are unable to travel, you can cancel your reservation and receive a full refund as long as you do so within 24 hours of your purchase. Complete the process through the app or website; No need to call the Call Center.
Does VivaAerobus provide free luggage?
Only tourists who booked a VivaBasico or VivaPlus ticket have a protected checked bags allowance. VivaLight passengers do not receive checked bags allowance.
What is the brand new name of VivaAerobus?
VivaAerobus rebrands as “Viva” with a brand new logo and livery. VivaAerobus, a Mexican low-price airline, recently announced that it will reduce its name to “Viva”.
Does VivaAerobus charge for check-in?
Yes, you may check it for your VivaAerobus (VB) flight on-line beginning 72 hours and finishing 4 hours earlier than the flight takes off. Passengers must print their boarding permit previous to arrival at the airport, in any other case they may be charged a USD 12 fee.